FAQs

Application

At the RFU we always want to hear from talented and passionate people. So if you can’t find any roles that are suited to you right now, then you can apply to one of our speculative roles and set up email alerts so that whenever a suitable job comes up, you’re the first to hear about it.

Yes, to keep things as simple as possible, all applications should be made online. If you have a disability which prevents you from completing the online application process, please email us at recruitment@therfu.com.

If the vacancy that you have applied to is still being advertised then you can amend the information provided in your application. To do this, log in to your candidate account using the ‘Sign in’ button, and then click the ‘View/Edit Submission’ button in the Actions column next to the live vacancy that you wish to edit your application for. Locate the information that you would like to amend and click ‘Save and Continue’.

If the vacancy has closed and is being reviewed then you cannot change any information provided via the recruitment system. If you feel it is crucial that an element of your application needs amending and the vacancy has closed then please email recruitment@therfu.com.

If you decide you wish to withdraw your application then please log in to your candidate account using the ‘Sign in’ button, access the ‘My Jobpage’ tab and click the ‘Withdraw’ button located under the job that you wish to withdraw your application from.

As your application may be reviewed by more than one individual, we advise that you address your cover letter to 'To whom it may concern'.

When you submit your application you’ll be taken to a confirmation page. Once your application has been successfully received in the system you’ll also receive a confirmation email. Please note, most applications are not reviewed until the closing date has passed.
If you don’t receive a confirmation email, please check your junk and spam folders. If you still can't find it, please contact us at recruitment@therfu.com.

We try our best to contact all applicants as soon as possible. Some jobs will receive a large number of applications, so it will take time to respond to everyone and normally applications won’t be reviewed until the closing date has passed so everyone has a fair chance to apply. If you still haven’t heard anything by two weeks after the closing date, please contact us at recruitment@therfu.com.

We hope that the recruitment system and application process is straight forward and fairly intuitive, however if you are having difficulty completing your application then please do email the team at recruitment@therfu.com and ask for help.

No, so long as you are applying to positions you feel you are suited for and can demonstrate your experience and ability to perform the responsibilities listed on the job description then this won’t go against you. If roles that you apply for are vastly different to each other then please consider adding a different CV and cover letter to explain why you are suited to each of them.

We benchmark all of our positions against similar positions in both the sporting industry and beyond, and believe we offer a competitive salary alongside a fantastic benefits offering. Our benefits are outlined on the Home page of the careers site, and if you have a question regarding the salary of a specific currently advertised position then please contact recruitment@therfu.com.

Account

If you have forgotten your username for the careers site then please click the ‘Forgot your user name?’ button, then enter your email address and click ‘Validate’. If you have entered the email address that we have stored against your profile then your username will be presented to you on screen.

If your account has become locked after typing the incorrect password ten (10) times, please wait a minimum of sixty (60) minutes and the system will automatically unlock your account. If this still does not allow you access then please click the ‘Forgot your password?’ button and follow the instructions.

If you wish to change your password to the careers site then please login to the careers site using your existing credentials, click the ‘My Account Options’ button, and click the ‘Edit’ button next to the ‘Login information’ section. From here, enter your current password and your new password choice (twice) where instructed and click ‘Save’.

General

No! Although many of us do and many more of us love sport generally. Working in a professional sporting organisation is a really fulfilling experience for most people and beats selling baked beans. Most of us do probably like baked beans though.

We always advertise all of our jobs through the careers site, even if we’re using job boards, social media, press, or recruitment agencies to help us. You should also follow our LinkedIn account where you can keep up to date with all the latest RFU news.

If you can’t find a job advertised that is of interest to you then please apply to one of our listed ‘Speculative Application’ roles. This will enable us to review your profile and contact you should a vacancy arise that we feel you are suited to. In the application process you will also be able to set up Job Alerts so that you get notified by email when positions (based on the preferences you set) become available.

No, in actual fact, the majority of our roles within the Rugby Development department are field based around the breadth of England. Roles within Business Operations, Digital, Commercial, Marketing, Communications, and Professional Rugby are likely to be based from our headquarters at Twickenham Stadium, but may involve some travel.

Yes, however in most cases, the RFU does not offer visas or work permits so you will need to be authorised to work in the UK unless otherwise stated in the job description.

The RFU aims to recruit either internally or by using direct recruitment methods. Should these not be successful or we believe we need specialist support from recruitment agencies then we will work with agencies on our Preferred Suppliers List. Should you wish to register your interest as being a supplier then please email us at recruitment@therfu.com.

If for any reason you are not happy with, or have any feedback on our recruitment process, please contact our HR team with your comments via email at recruitment@therfu.com.
We take your feedback seriously, and aim to respond to e-mails within five working days.

Your details will be stored in line with the Data Protection Act and we will contact you to discuss any roles that match your experience.

When you log in to your profile you have the opportunity to edit all of your personal information. You can do so by clicking "My Account Options" at the top of the page. This page displays your account options. To set or modify preferences, click "Edit" next to the relevant section. If you experience any issues, please contact us at recruitment@therfu.com.

At the RFU we will continue to take action to try and prevent recruitment fraud.
We report any apparent fraudulent activity to the relevant authorities, including the police.

We have been made aware of an Internet based Recruitment Fraud circulating.
This is a sophisticated type of fraud offering fictitious job opportunities and demanding cash or/and private information such as passport and bank details. Such scams are fraudulent.

We take this matter extremely seriously and are working with the appropriate legal authorities to stamp out such fraudulent schemes.

By making you aware of this, we hope to avoid and ultimately stop victims falling for this scam.

Read our full guidance on recruitment fraud.

Interview

If you’re invited to an interview, you will have the opportunity to describe your experiences and capabilities in more detail. The interview will usually be face-to-face in our offices or a field office, and will typically be with the line manager and possibly one of our HR team. The questions we ask will vary depending on the role, but typically we will explore your abilities (we define these as competencies built around our company Values), your technical skills and background (based on your qualifications and work experience), and the reasons you’re interested in working with us.

If you are a disabled candidate and require reasonable adjustments for your interview then please let us know about any help you need as soon as possible before any interview or assessment event. We will work with you to make sure any appropriate support is in place. If you do require any reasonable adjustments prior to interview then please let us know by emailing recruitment@therfu.com.

Job Alerts

By creating a job alert and you will receive an email when positions (based on the preferences you set) become available. Simply decide what types of jobs you want to receive emails about by selecting the areas of work and locations of work you are interested in. This ensures you don’t need to revisit the careers site on a weekly basis and you won’t miss out on your dream job!

When you complete a job application or speculative application there is a section of the process to complete called ‘employment preferences’. In this section you will notice a checkbox that prompts you to "check the box if you would like to receive job notifications". Please be sure to indicate your preferences by checking the box to receive notifications or leaving the box blank if you do not wish to receive notifications. You will be requested to select the areas of work and job locations of jobs that you would like to be notified for.

To amend what job openings you receive notifications for, you need to access your profile. Click the "Sign In" link in the top right corner of the Job Search page. Enter your username and password and click "Login." Click the ‘My Jobpage’ button. Then click the button on the right hand side of the screen that says ‘Access my profile’. By clicking on the ‘Preferences’ step of the process bar at the top of the screen you will be able to Add or Remove Job Fields that you are interested in getting notifications for, and by clicking Save and Continue you will be able to Add or Remove locations of roles that you are interested in receiving notifications for.  Whilst in this section you can upload a new CV if you wish in the File Attachments section, and finally click the Submit button on the ‘Review and Submit’ stage to ensure your preferences are saved.

To unsubscribe from notifications, you need to access your profile. Click the "Sign In" link in the top right corner of the Job Search page. Enter your username and password and click "Login." While in your profile, you will see a checkbox for the notifications. Check/Uncheck the box "Send an email notification whenever a new position matching this profile is posted" and click "Save and Continue".

Other

We receive numerous requests from both school children and university students wishing to gain valuable experience with us.

We run a work experience programme with local schools in Hounslow and Richmond that are members of the RFU Education Partnership and priority is always given to students from these schools. 

While we do provide a limited number of placements during the academic year, our policy is to work closely with local schools that form part of the RFU Education Partnership and endeavour to fulfil their needs.

The RFU Education Partnership is part of the RFU’s wider community relations programme and provides real benefit for schools in the local Twickenham community. The partnership involves 19 primary and 5 senior schools from the Boroughs of Richmond upon Thames and Hounslow.

  • Senior Schools in the RFU Education Partnership:
  • Orleans Park School (comprehensive 11-16)
  • Waldegrave School for Girls (comprehensive 11-16)
  • St Richard Reynolds Catholic College (voluntary aided 11-16)
  • The Heathland School (comprehensive 11-16)
  • Gumley House RC Convent School (comprehensive 11-16)
For pupils who do not attend the aforementioned schools, you may wish to contact your local professional club or alternatively get in touch with your local community rugby club. To find your nearest club type your post code into the club finder box at the top of this page and use the contact information provided.

Successful applicants are invited to meet with a member of our HR team to discuss their reasons for requesting a placement with the RFU; what their expectations are; any particular areas of interest; what subjects they are studying and their future career aspirations. 

For enquiries about work experience opportunities at the RFU please contact us via email at recruitment@therfu.com.

Our commitment to your development

Here at the RFU, we take your development as seriously as you do. Learning and development is a significant part of our Employee Value Proposition and is key to the growth and continued success of the RFU. That's why we make sure you receive the support you need to achieve your potential.

In 2015, the RFU was awarded Silver accreditation from Investors in People, which demonstrates our commitment to our Culture, Performance and Learning. We pride ourselves on promoting an enjoyable, balanced and challenging working environment for all of our people.

Adopting the 70% 20% 10% learning philosophy, we believe that the majority of your experiences and learning will be through the work you undertake and the people you meet. We encourage and empower employees to be accountable for their own learning and development and to be curious and inquisitive about where your career could take you – we believe that the only limitation is your own goals and mindset!

Continued Professional Development

We know that formal learning can be important to set you on the right track and equip you with the tools and resources you need to progress. Our dedicated Learning and Development function offers resources and guidance to help colleagues continue to develop during their career here. The RFU commits to support Continued Professional Development connected with your role and we will pay 50% of fees for learning that is a related part of your role and responsibilities.

Information about other opportunities in Rugby are displayed on EnglandRugby.com, and can be accessed by clicking here.

Successful rugby clubs are more than just victorious teams on the pitch. Players and coaches are vitally important but so are the many dedicated volunteers who work hard behind the scenes to help the club function.
You don’t have to be a rugby expert to get involved. Whether you’re a current player, someone who has hung up their boots or a person who has never picked up the oval ball, you could be a valued rugby volunteer.
To find out more information about volunteering in rugby then visit http://www.englandrugby.com/my-rugby/volunteers/.