We're here to help

Our team is here to help! You can contact us in any of the below ways, we recommend checking our FAQs via the Help Centre pages before getting in touch.

Players from Commons and Lords RUFC and Finchley RFC play at Allianz Stadium for the Commons and Lords annual IPF fundraiser

Check out the FAQ pages where answers to most questions can be found. Please check these pages before contacting us – it is the best place to get the help you need!

Bookings & Stadium Help Centre Community Rugby Help

Fans at Twickenham Stadium hold up an England flag

Got a question? Use our enquiry form and we will reply within three working days. Check our FAQs first, as they’re often the quickest way to get the information you need.

Enquiry form

For ticket and booking enquiries, call 0208 831 6666 from 9:30am to 4pm Monday to Friday. For any other enquiries, call 0208 892 2000 from 9am to 5pm Monday to Friday.

Want to talk about something specific?

Our dedicated teams are also available to help you with the below areas:

Lost Property

For any lost property enquiries, please fill in our enquiry form.

Fixtures and Results

You can email the team on Competitions-Development@RFU.com.

Registration

If you have any questions or issues related to Adult Player Registration and eligibility, please contact the relevant RFU Registrar.

Safeguarding

If you have any concerns or queries relating to safeguarding in rugby union, please email us on Safegaurding@RFU.com.

The RFU runs a 24-hour unmanned child protection line, which you can reach on 0208 831 6655. You can access this number 24 hours a day, but please note this line is unmanned and you will be met with a voicemail. You will receive a response from us within 24 hours of your call.

For more information, visit our Safeguarding page.

DBS Applications

You can email the team on DBS@RFU.disclosures.co.uk.

Speak Up

To report any form of discriminatory behavior, please use the Speak Up Reporting form.

Discipline

You can email the team on Discipline@RFU.com.

Charity Requests

For any charity requests or requests for signed memorabilia, please fill in the Charity Request form.

Press Office

For all press and filming enquiries, please email the team on MediaRFU@RFU.com.

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